This article will explain how Orbee sends return shopper emails to your shoppers.
Return Shopper Emails
As shoppers visit your website, they will need to complete a few actions before receiving a return shopper email.
The first action is filling out a form, which is considered as a converting action. The shopper would have to complete this action in order to receive a retargeting email.
The second action that the shopper would need to do is to view at least one VDP (vehicle description page).
After viewing a VDP and filling out a form that includes the shopper's email address, that same shopper will receive an email the following morning that includes the VDP(s) that they viewed.
A Few Notes
Orbee will only send a shopper 1 return shopper email a week
Even if the shopper visits your website again, we will not send another email until after 7 days has passed
Not all users who are considered as conversions will receive these emails
These emails are not a sales follow-up, but rather emails that will be sent to your future or returning customers
It is Orbee's priority to make sure we never spam your shoppers with emails
If you have any more questions regarding return shopper emails, feel free to contact an Orbee representative.