This article will explain how Orbee sends return shopper emails to your shoppers.

Return Shopper Emails

As shoppers visit your website, they will need to complete a few actions before receiving a return shopper email.

  1. The first action is filling out a form, which is considered as a converting action. The shopper would have to complete this action in order to receive a retargeting email.

  2. The second action that the shopper would need to do is to view at least one VDP (vehicle description page).

  3. After viewing a VDP and filling out a form that includes the shopper's email address, that same shopper will receive an email the following morning that includes the VDP(s) that they viewed.

A Few Notes

  • Orbee will only send a shopper 1 return shopper email a week

    • Even if the shopper visits your website again, we will not send another email until after 7 days has passed

  • Not all users who are considered as conversions will receive these emails

  • These emails are not a sales follow-up, but rather emails that will be sent to your future or returning customers

  • It is Orbee's priority to make sure we never spam your shoppers with emails

If you have any more questions regarding return shopper emails, feel free to contact an Orbee representative.

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